Telkom customers voice frustration over failed cancellation attempts

In a recent publication on MyBroadband¬†the well known ICT news website, it was reported that many Telkom customers have and are currently experiencing issues relating to the cancellation of their services with the network provider. Customers have voiced an increased frustration with a plea for help due to ongoing billing despite cancelling the services using…

Telkom’s Defense Against Increased Cable Theft

The popular business technology news site MyBroadband recently released an article stating the increase in sophistication of cable thieves in South Africa that has seen Telkom experience over 6,000 incidents of theft across its copper network in the last year. According to the article, criminals have been targeting Telkom manholes armed with heavy-duty vehicles that…

Telkom – Infraco Merger Could Have Negative Effects

Telkom – Infraco Merger Could Have Negative Effects The Telkom and Broadband Infraco merger has caused somewhat of a stir in the telecoms arena. We reported last week regarding the Government’s plan to merge Telkom and Broadband Infraco¬†as a part of their restructuring of state entities to remove duplication. This week, we follow that on…