When it comes to technology, it can be expensive, complicated and a massive pain to upgrade and as specialists in the technology field, we see business owners holding onto very outdated technology with the mantra of “If it ain’t broke, don’t fix it”, and it is hurting their businesses more than you’d think. Specialized Technicians…
Face-to-face meetings are often a lot more effective than a simple phonecall in many situations. Starleaf video conferencing units turn your calls into a face-to-face meeting with HD video calls between mutliple locations with features such as screen sharing making it possible to share information as if you were in the same room. Video conferencing…
Hosted services are becoming increasingly popular in the business market with an increasing number of business taking their servers along with various other services including accounting packages and customer management systems, into the cloud. Hosting offsite is highly beneficial for businesses as it allows them to safely store their business data in a safe environment…
It has happened to all of us, you’re look frantically for a document in your files and piles of paperwork, to no avail and, when you least expect it, you find that document neatly on top of a pile of other documents in your study, or in other places you thought you already turned upside…
Contact centres are an important part of marketing and lead generation within many businesses and the contact centre agent fulfills the roles within most company’s as a frontline customer service representative, in many cases the primary point of customer engagement taking responsibility for lead nurturing, up-sell and cross-sell opportunities and demand generation, all of which…
